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Integrating Support Services

By Peter Deekle, Dean of University Library Services



Reflecting the vital importance for our many users of a coordinated system of services, the University Library has welcomed a partnership with the Office of Information Technology in establishing Integrated Support Services.   Two central service desks, one for Library Information and another for Technology Support, will be located in the forefront of the Main Library’s renovated first floor.  These new and parallel service points represent a complementary unit of academic and technical support for all researchers, information seekers, knowledge creators, and project developers.  The outcome provides, along with academic partners on the Library’s second floor, a “first stop … one stop” dimension for academic success.