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Meet the Learning Commons Staff: Thelma Dzialo

Thelma Dzialo is our newest full-time staff member in the University Library, joining the staff in August, 2016 as the Library Operations Manager. She was interviewed by Cindy Jones, Assistant to the Dean of University Libraries.


Q:        Thelma, you’ve worked in several positions at RWU over the past 20 years. What about RWU makes you continue to stay?

I enjoy working with the students and watching them develop and grow in confidence and self-assurance during their time here. It’s gratifying to me to help them find what they need for their coursework. The natural beauty of the campus is also a large part of why I love working at RWU.

Q:        How did you get your start in libraries?  What do you like best about working in them? 

My very first job was as a page in my local public library.  I was very young, and it was an unpaid position. The only librarian that worked in that branch, Mrs. Grace Snell, was also my school librarian. She was a wonderful mentor to me, and taught me a lot about librarianship and also about our town. I love books and grew to appreciate the quiet and order of a library while working there.


Q:        What does a Library Operations Manager do?

I am responsible for the management of the daytime support staff for the Information Desk, and oversee desk services during daytime hours. This is a new positon, and is still evolving. All of my new colleagues have been warm and welcoming, and I am very excited to be a part of such a dynamic team.


Q:        You have grown children of your own–what advice would you give to students, especially incoming freshmen and transfers?

I would encourage them to take full advantage of their time here.  Don’t be afraid to go outside of your comfort zone! Experience new things and get involved. You will learn a lot about yourself and will make lasting relationships and friendships during your time here. Enjoy yourself, but also work hard.


Q:        What book do you think everybody should read at least once?

Choosing Civility: The Twenty-five Rules of Considerate Conduct by P.M. Forni     


Q:        Do you have a favorite genre of books or media that you enjoy the most?

           I read mostly fiction, and have recently discovered that I enjoy audiobooks, too.


Q:        In your free time, what are some things you like to do for fun?

I like to ride my bike on the Bristol bike path, and practice yoga.